Bila Bear Car Air Freshner

Shipping & Return Policy for Bila Bear Car Air Freshener

Shipping

• Orders are processed within 1–2 business days after purchase.

• Delivery times vary depending on your location, but most orders arrive within 3–7 business days once shipped.

• A tracking number will be emailed to you once your order has been dispatched.

Returns

At Bila Bear, we value freshness and quality. To protect our customers, we only accept returns under strict conditions:

• Unopened & Unused Only: Returns are only accepted if the air freshener is unopened, unused, and in its original condition.

• No Alterations: If the packaging or product is altered in any way, it cannot be returned.

• Clean Packaging Requirement: Packaging must be free of dirt, sticky residue, or any unidentified substances. Any product with compromised packaging will not be accepted.

• Return Window: Returns must be requested and shipped back within 48 hours of delivery.

• Process: To request a return, please contact us at [insert email] within 48 hours of receiving your order. Once approved, you will be given return instructions.

Refunds

• After your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be issued back to your original payment method within 5–7 business days.

Non-Returnable Items

• Opened packages

• Used, altered, or damaged products

• Products with sticky packaging, dirt, or unidentified substances

Bila Bear Car Air Freshener Care Guide

To keep your Bila Bear Car Air Freshener fresh, safe, and long-lasting, follow these tips:

1. Placement

• Safe Hanging: You can hang your air freshener from your rearview mirror, gear shift, or another secure spot. 

• Alternative Placement: In some states, hanging items from your rearview mirror may be considered an obstruction of view and could result in a traffic stop. To avoid this, you can place your Bila Bear Air Freshener under the seat, in the cupholder, or inside a door pocket — it will still release fragrance effectively.

2. Longevity

• For a stronger scent: Open the package fully.

• For a lighter, longer-lasting scent: Peel the wrapper gradually instead of removing it all at once.

3. Safety

• Keep away from direct heat sources (heater vents, open flames, etc.) to prevent rapid evaporation.

• Do not ingest. Keep out of reach of children and pets.

4. Care & Cleanliness

• Handle with clean hands to avoid dirt or residue on the packaging.

• If dust collects, gently wipe with a dry cloth.

• Do not wash or soak the air freshener.

5. Replacement

• For the best experience, replace your Bila Bear Car Air Freshener every 3–4 weeks, or sooner if the scent fades.

Frequently Asked Questions (FAQ)

1. How long does the Bila Bear Car Air Freshener last?
Each freshener typically lasts 3–4 weeks, depending on placement and how much of the wrapper is opened. For a lighter, longer-lasting scent, peel the wrapper back slowly instead of opening it all at once.

2. What fragrances do you sell?
We offer a variety of fun and refreshing fragrances. Check the product page for the current available scents. We’re always working on new blends to keep your car smelling amazing!

3. Which fragrance is the most powerful or strongest?
Some fragrances are naturally bolder than others. If you’re looking for the most noticeable scent, choose our [insert strongest fragrance here], which tends to fill the car faster and more intensely.

4. How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. You’ll receive a tracking number once your order has shipped.

5. Can I return my Bila Bear Car Air Freshener?
Yes — returns are accepted only if the product is unopened, unused, and in original condition. The packaging must be clean, free of sticky residue, dirt, or any unidentified substances. Returns must be requested within 48 hours of delivery. Opened or altered products cannot be returned.

6. Are there discounts for bulk orders?
Yes! We offer special pricing on bulk orders. Please contact us at [insert email] for details if you’re ordering for resale, gifts, or events.

7. Is it safe to hang my car air freshener from the rearview mirror, or will I get ticketed?
In many places, it’s perfectly fine to hang your air freshener from the rearview mirror. However, some states and cities have laws that consider anything hanging from the mirror an obstruction of view, which could lead to a traffic stop. To be safe, you can also place your Bila Bear Air Freshener in a cupholder, under the seat, or in a door pocket — it will still work just as well.

8. Is it safe for kids and pets?
Yes, when used properly. However, air fresheners are not toys — keep them out of reach of children and pets, and do not ingest.

9. Can I use my Bila Bear Car Air Freshener outside of my car?
Absolutely! Many customers also use them in lockers, closets, and small rooms for a refreshing scent.

10. Do you offer subscription or auto-refill options?
Not yet — but it’s something we’re working on! For now, we recommend stocking up so you always have a fresh one ready to go.