Professional Cuddler

• 100% preshrunk cotton – soft, breathable, and built to last
• Seamless rib at neck – provides a smooth, comfortable fit
• Taped shoulder-to-shoulder – enhances durability and shape retention
• Double-needle stitching throughout – for extra strength and long-lasting wear
• Tear-away label – for a tag-free, itch-free experience
• Cute and cozy design – perfect for casual wear and lounging

Shipping and Return Policy

We are committed to providing a smooth and enjoyable shopping experience. Please review our shipping and return policy below for detailed information.

Shipping

• Free Shipping: Enjoy free shipping on orders over $60.
• Processing Time: All orders are processed within 1-2 business days.
• Delivery Time: Due to high order volumes, delivery may take 2-3 weeks.
• Shipping Availability: Currently, we only ship within the United States.

Returns

• Return Window: Customers have up to 30 days from the delivery date to request a return.
• Eligibility for Returns: Returns are accepted for items that are mislabeled, misprinted, or damaged upon arrival.
• Non-Returnable Items: We do not accept returns for orders placed with incorrect sizes or for reasons unrelated to product quality.
• Proof Requirement: Proof of a mislabel or misprint may be requested to process your return.

If you have any questions or need assistance, please contact us:

• Phone: 972-767-9367
• Email: help@bilabear.com

Thank you for choosing Bila Bear!

1. Read the Label
Always check the care label for specific instructions to ensure the longevity of your garments.

2. Washing Instructions

• Machine Washable Items: Use a gentle cycle with cold water to prevent shrinking or fading.
• Hand Wash: For delicate fabrics, use mild detergent and gently wash in lukewarm water.
• Dry Clean Only: Take items labeled "Dry Clean Only" to a professional cleaner.

3. Drying Tips

• Air Dry: Lay flat or hang dry to avoid fabric damage.
• Tumble Dry: Use a low heat setting to prevent shrinking (if allowed).

4. Ironing

• Low Heat: Use for delicate fabrics like silk or polyester.
• Medium Heat: Suitable for cotton and blends.
• High Heat: Use for linen and heavy fabrics.

5. Storage

• Hang items like dresses, shirts, and blouses on padded hangers to maintain their shape.
• Fold heavier items like sweaters to avoid stretching.

6. Special Fabrics

• Silk: Avoid prolonged sunlight exposure; spot-clean as needed.
• Wool: Wash with a wool-specific detergent and dry flat.
• Denim: Wash sparingly to maintain color and fit.